From: firstname.lastname@example.org on behalf of Jill Miller <jillblummiller>
Sent: Monday, August 28, 2017 9:17 AM
To: Roy Heim
Cc: Brock C. Stein; Tara Romig (email@example.com)
Subject: New Orwigsburg Library
good morning Roy,
Just a quick note tosay that the library looks awesome! We (Tara, Brock and I) are so impressed with John Mills, the subs and his project management.
I was in this morning and the carpet, paint and computer tops really look good. Needless to say, we are excited to move in.
Have a nice day,
Met Expectations in Timely Manner
On Behalf of myself, Renee Wetzel, and David Piccioni, we would like to thank Jim Buhay, John & JR for their hard work and dedication in a timely fashion. The bathroom is very nice & handicap accessible to the patient's expectations. We would highly recommend Heim Construction in the future.
"Personally Express My Appreciation"
I am writing this letter to personally express my appreciation to you and all the team at Heim Construction for having done such a spectacular job in the building the 30,000 square foot addition to our Headquarters building here in Pottsville, as well as the extensive work that was required to retrofit the existing building and parking lots.
Although we have a total of over 1 million square feet under operation in our 109 campuses across the country, this was the largest single building project we have ever conducted in our 83 year corporate history. Doing an addition, and renovating an existing structure is a particularly difficult task...but it is more so when you have to literally work around workers who have to remain working during the construction.
The process went very well from the beginning. Besides spending countless hours of non-billable time with me and my management team discussing the initial concept along with the challenges we faced at that time, you helped us to get the right architect and designer to put together a fantastic plan that would meet all of our needs...as well as allow growth in all our departments for many years to come.
The entire construction phase went as well as I think it could have gone...as a matter of fact...I think it went exceptionally well. As with all retrofits and building additions, we had unexpected challenges and problems that cropped up. What made a positive impression on me was how responsive you and your team were in handling those issues with a calm and deliberate manner...and how we kept on schedule and on budget.
In my opinion, what makes Heim Construction stand out is the personal attention to detail that we received from you and your team throughout the process. To say that you can become a closer friend with your contractor at the conclusion of a substantial project than you were before you began, speaks volumes about the quality of the contractor.
Roy, I appreciate all that you and the team at Heim did to make this an outstanding project...and an award winning building. We are very proud of this place and we are proud that we made this happen together. We couldn't have done it without you.
Please don't hesitate to have any prospective clients contact me if they have any questions about how well this project went or if they want a strong recommendation for Heim Construction.
With much appreciation,
"Attention to Our Specific Needs"
We were in the situation where we needed to completely renovate our office while simultaneously beginning to conduct business in it. We were very impressed by Heim Construction's quality of work, timeliness, and attention to our specific needs. We found the employees (and subcontractors) to be extremely competent, professional, and courteous. Throughout the project, our Heim Project Manager (Dennis Moyer) frequently checked in to ensure we were pleased with the progress and aware of the next steps. The renovated facility is beautiful- everything we hoped it would be. -
Site Manager for The National Children's Study The Children's Hospital of Philadelphia
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"We Could Not Be More Pleased"
My husband and I could not be more pleased with the experience we had working with Heim Construction Company. With both of us working full-time and raising 2 young children, the team at Heim Construction could not have been accommodating. They routinely met with us early in the morning, during the evening and even on weekends in order to help us through the construction process. Making changes to our project was never a problem. In fact, what impressed us the most was the fact that the team assigned to our project was never afraid to share their thoughts with us and even suggested ways we could make our project better while at the same time saving money on certain portions of the project. I would recommend Heim Construction Company to anyone thinking about a residential construction project who is looking for a headache-free and hassle-free experience.
"Thank the Entire Team at Heim Construction"
Sophy Jewelers would sincerely like to thank the entire team at Heim Construction for the great success of our new store and providing us with what our customers feel is the "Nicest, Classiest retail environment they've shopped in." The Heim design team went above and beyond to make sure that every item was addressed and that our customers and our staffs needs were met. And most importantly, the environment has allowed us to serve our customers better than before. We believe that it exceeds industry standards in quality and workmanship. We are extremely grateful to you and to your entire team for giving us your BEST.
Thanks so much! Good luck and hope you are well!
Alison J. Sophy
"Consistently Delivered Even on Moments Notice"
“I have used Heim Construction Company in several different capacities from: tenant fit out work to commercial building to construction management. Heim has consistently delivered even on moment’s notice. I have always been impressed with their ability to stick to deadlines, communicate effectively and work within their budget. There is no job too big or too small which Heim cannot handle. I am always confident that whenever I contract Heim for a job, I will not have to worry and that the end result will always exceed my expectations. They are true professionals.”
Terence R. Ryan
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"Attitude of Wanting to Help"
Marshall-Rismiller & Associates has enjoyed working with Heim Construction over the past few years. Heim is not only competent, but their people have an attitude of wanting to help. They have performed well from conceptual thinking through project completion. Heim Construction was able to transform approx. 2,000 sq.feet of a second storage area in a medical office into 2,500 sq. feet of usable space for billing and administrative personnel as well as update the entire facility while causing no real disruption in daily flow. Heim is also very responsive when contacted for extraordinary maintenance or other minor upgrades.
"True Project Partners"
You many times hear stories of contractors and engineers battling on projects. This is not the case with Heim Construction. They are true project partners. Heim works together with the Engineers, Project Owners, and other Stakeholders to construct the projects in accordance with plans and specs, most times exceeding expectations. The staff at Heim Construction are extremely knowledgeable regarding the work they do and when unforeseen issues arise, they will work with you to develop a solution. I never have any doubt that their final product will be of the highest quality.
Tony Anthony Dougherty, P.E. Principal Traffic Planning and Design, Inc.
"Heim Construction is #1"
On Behalf of our patient and his family Sandy and I would
like to thank you for being part of our project and assisting us with making
this property handicap accessible. We are very pleased with the French doors,
ramp, and restroom. It was with great pleasure meeting a wonderful group of
hard working men. The project / Safety Manager Jim B was very helpful in
assisting us with the proper design. Todd and Kyle worked very hard to make
this all come together. The concrete men did a swell job with the portion of
the ramp. You truly have a wonderful group of hard workers. Sandy and I would
highly recommend Heim Construction again.
Dear Todd & Kyle,
On behalf of my patent and his family I would like to take
this time to thank you both for the beautiful work that you both done. It was
with great pleasure meeting and working with you. I would highly recommend the
two of you if Heim shall do any more work for our company in the future.
(PS. The bathroom, door, ramp, is a huge success for the patient.)
Thank You Very Much!
Heim Construction is number 1.
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Good morning Roy,
Just a quick note to say that the library looks awesome! We (Tara, Brock and I) are so impressed with John Mills, the subs, and his project management.
I was in this morning and the carpet, paint and counter tops really look good. Needless to say, we are excited to move in.
Have a nice day,
Dear Mr. Heim and Mr. Wright,
Thank you for your outstanding leadership and the· work of your team during the construction of West Chester University's, Business: and Public Management Center. The Open House and recognition event held last month was a great success, but we were sorry that you were not able attend. Please know that the community was able to visit and tour the state-of-art building built by Heim Construction, Co., and that our students, faculty, and staff are admiring and valuing this facility every day.
The work accomplished by the Heim team is to be commended for the turnaround of the project, and completion of this long-awaited facility, which we believe is one of the finest teaching and learning spaces in America today. Please accept the enclosed plaque as a small token of the university's appreciation for your commitment to the project.
If you have the opportunity to visit campus,. please do not hesitate to contact me for a chance to thank you in person. Best wishes for a great summer and continued success with Heim' s current and future projects.
Mark G. Pavlovich
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